Bakesby Vita

Frequently asked questions

HOW DO I PAY?

I can take payments a number of ways, my primary method is via bank transfer. I can also accommodate PayPal.

BOOKING FEE

All orders over £20 require a booking fee to be paid via bank transfer. This is non-refundable if you cancel your order. For orders less than £25, payment in advance, in full is required.

Less than £20 – Full payment upfront
£20 and more – 50% of full price booking fee

Please note, that without a deposit, I cannot secure you order date, and you booking will not be confirmed.

HOW DO I PLACE AND ORDER?

The easiest way to place an order is via Facebook messenger.We can discuss the cake, cupcakes, or cookies and design requirements to ensure you get exactly what you are looking for.

HOW MUCH NOTICE DO YOU NEED?

I usually need at least 1 weeks notice for all orders, though, the more notice you can give, the better.

DO YOU DO CUSTOM DESIGNS?

Absolutely! I do custom cakes, cookies and cupcakes, just send me a message and we can chat about what you need!